Coaches & Instructors

Common questions about our app for

Coaches & Instructors

GETTING STARTED

1Basic Tips
  1. Only one (1) email address per account
  2. Add Username to simplify and shorten future
  3. DOB: Use scroll feature after calendar pops up.
  4. Passwords: Minimum of 6 characters
    sign-up
2Connect With A Team– Mine Or My Child’s
First time users automatically go to the Join Team Page.
Existing users select the more options icon in the top right
  • Select Join Team from the list
Enter Team Access Code.
Press submit
3Menu Function
Select Menu Button to Access Full Features

menu-function
menu-function2
4View and Edit my Profile
Select your image or the stock image in the top left
or
Select the more options icon in the top right
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and select Profile
Menu-Profile Select Edit
Edit-Profilie
Save
5Add Documents To Profile
See FAQ topic View and Edit my Profile. From the Profile Page

Select your image or the stock image in the top left
or
Select the more options icon in the top right and select Profile
Select Edit
Select camera icon near the bottom
Profile-add-image
Add image, document type and unique identifier if present. Eg. Drivers License Number
Screenshot_2016-02-23-19-51-30 Save
6Can't Sign Up
There are a few reasons you may not be able to sign up for timegrab. Try the following to get signed up:
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  1. The email address you are using to sign up may have already been entered by the administrator and you already have an account.
    • a. Try going back to the Log in screen.
      Screenshot_2016-02-23-17-50-59
    • b. Enter your email
    • c. Select forgot password
  2. On the sign up screen, try signing up with
    Screenshot_2016-02-23-18-17-48
    • a. user name only
    • b. email only
    • c. username with email
  3. Uninstall the app completely and reinstall.

TEAMS

1Adding Team
Contact TimeGrab to add your team in the app OR on the web: Contact
adding-team
2Connect With A Team– Mine Or My Child’s
First time users automatically go to the Join Team Page.
Existing users select the more options icon in the top right
  • Select Join Team from the list
Enter Team Access Code.
Press submit
3View Roster
Select menu in the top right
Select teams and choose the team page you wish to view
Select Players
Or
On the Home Page select My Teams in top right
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Select the team from the list
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The team name will show on the black line at the top. Select it.
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Select Players
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4View Team Page
Select menu in the top right
Ffhjvcc2
Select teams and choose the team page you wish to view
Screenshot_2016-02-23-18-25-51 Or
On the Home Page select My Teams in top right
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Select the team from the list
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The team name will show on the black line at the top. Select it.
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5I Don’t Have A Team Access Code
Get a Team’s Access Code from
  • The Coach or Instructor
  • Your team’s welcome to timegrab email sent to you
Use search teams feature to find your team.

MESSAGING

1Who Can I Message And Who Can Message Me?
When you select the messaging icon you will see all your conversations. Selecting Contact in the top right, you will have can view and message all the coaches, parent and team participants. All people who are associated with the same team may message each other.
2Also group chat is available for all people associated with the team
1) Access the groups’ chat by selecting the Messages icon and then Contacts icon or

2) go to the team page. To access the team page, see FAQ topic View Team Page

Find the Event Details, Agenda and Media
Go to home screen
Scroll through the timeline and select an event
HomePage3
Once a user selects an event, they can view the event details in the Agenda Tab, message members of the team and the team group chat in the Messages tab. Coaches can use the agenda tab to access the agenda or competition module and capture multimedia notes for all the participants. Coaches, parents and participant can view multimedia notes from all the coaches.
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GAMES / EVENTS

1Add An Event
Timegrab offers many useful features for coaches creating events. Below is the most basic way to create a new practice or game:
Add a Practice

On the home screen, select the Add Event Plus icon
Enter event name, date, time and location
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Add a short description
Save event

Add a Game

On the home screen, select the Add Event Plus icon
Enter the opponent’ name and event name will automatically read [your team name vs. opponent’s team name, date, time and location
Add a short description
Save event
2Add a Game
On the home screen, select the Add Event Plus icon
Enter the opponent’ name. The event name will automatically read [your team name vs. opponent’s team name]
Enter date, time and location
Add a short description
Save event
Screenshot_2016-02-23-23-04-17
3Cancel Event
TimeGrab doesn’t currently support deleting of events. We are working on this feature, but in the mean time we recommend 1)update the event with the word “Canceled” at the beginning of the event title or 2) reschedule the event for another day. Everyone with an email address on the team will get a notification that the event has been changed if the coach affirms the sharing of the updated event.

AGENDAS / DRILLS / LESSONS

1Event Agenda– Create an Agenda
One of timegrab’s great features is the ability for a coach to create an agenda before an event and parents and participants access to the agenda before and after the event. Coaches are able to discover new drills created by other coaches and leaders in their activity, read a drill synopsis and view videos of proper execution of the drill. During a practice, all the coaches can select the drill they are performing (review it if need) and easily capture the participants’ performance of the drill with video, text and 1-10 rating:

Select Add Event button in the lower right
Select a team and add basic event info
Select Agenda to search or scroll and find drills or existing lesson plans
Select-Add-Agenda
Users can select the text on the right side to read a drill synopsis and view videos of proper execution
Select-C_V_Drill-Details
Check one or more drills to add to an event agenda
Select-Drill
Select Add to Event
User will return to the create event screen and once the event is saved, the agenda items selected are included.
2Event Agenda– Edit an Agenda
Changing the agenda is easy. See FAQ topic Event Agenda– Create an Agenda for details on how the agenda is created.

Select any existing event
HomePage3
Select Agenda and Edit
Edit-event
On the Event Page select Agenda and add or remove agenda items
Select-Drill
Select Agenda
Add or remove check boxes to edit the agenda
Select Add to Event
User will return to the create event screen and once the event is saved, the agenda items selected are updated in the event.
3Event Agenda¬¬– Create A New Drill
Can’t the drill your looking for in timegrab’s drill library? Or created a drill and want to have the agenda? Coaches easily create new drills and add them to the library of drills in minutes. Here is how:

Select Add Event button in the lower right
Select a team and other relevant event data
Select Agenda
Select Add New
Fill out the Add Drill Details page as thoroughly as possible including adding videos that demonstrate proper execution of the drill
Save¬
4Event Agenda¬– Create Lesson Plan
Often coaches use a regular progression for their practices, so timegrab enables those coaches to create unique Lesson Plans comprised drills they’ve selected and created. Large organization, sometimes want their instructor to use only a set of drills with different age/skill groups. timegrab lesson plans can be used either way. 1) a collection of drills for use on one day or 2) a large number of drills that instructors may choose from.

Add a real or test event
Select desired drills
Save to Lesson Plan
Save-Lesson-Plan
Save
Enter a unique name for the lesson plan plus a short description
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Selecting plan, enter a unique name for the lesson plan plus a description if desired
Save
5Event Agenda¬– Add An Existing Lesson Plan
Lesson Plans are available in the agenda library with all the other drills.

See FAQ Topic Event Agenda– Create an Agenda

GRABS / VIDEO CAPTURE

1Annotate videos
Go to home screen
Select a practice or competition
Select Report button
See a brief report of all participant and the comments and number of videos captured by coach
Select a player
Select the edit icon on any video in a participant’s detailed report

Annotation screen allows users to play and pause the video
When paused, select the annotate icon above the video and a color
Draw and add text
Select save button
Move to different frames in the video if desired
After annotating all the desired frames select upload button to finish and share
2Share Video Or Text Notes With Parents And Participants
Parents and participant can access the video and text note in near real-time with no additional action on the part of a coach.

See FAQ topic Video Or Text Notes– During A Practice Parents and participants always have near real-time access to the video and text notes.
3Video or Text Notes During a Practice
Select a player from the roster or the field to highlight them
Select the black notes button in the top left of the screen
When finished, press save to return to the ball field
4Videos are slow, how do I speed it up?
Capturing Videos is Slow. How do I speed it up? If your having to wait long periods of time for videos to process, try putting your phone in airplane mode. For some users this increases the speed by 20x.

​Turning Airplane Mode On/OFF​ iPhone
Swipe up from the bottom of the home screen
Open Control Center
Tap Airplane Mode
​Android
Open Setting
​Select Wireless & Networks
Select Airplane Mode​

or

Press the button to turn phone off
Select Airplane Mode​
​Some features will not work ​Once you turn off airplane and regain a data connection, your videos, messages and other media will be distributed and available as expected.

When in airplane mode you will ​NOT be able to send or receive message​s​, share the videos with participants and parents in real-time or access the videos in your report tab to annotate them.

PITCH COUNTS

1Increase Pitch Counts
Up down arrows on the first base line increase the pitch count for both the pitcher and catcher
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